Dear customer:
Huawei company to inform you will be on June 30, 2009 out of NE40 & NE80 products V100R001 & V300R001 software version of the service. After the date will no longer answer about the version of the service hotline, we apologize for any inconvenience. We will continue to analysis, diagnosis treatment at present the relevant service problems, until the problem is resolved. At the same time, from the date of termination of service for a year, you can go to huawei technical support website FAQ and known to the solution of the problem, to view or download.
In addition, we will be on September 30, 2009 to NE40 & NE80 products V300R002 series software stop completely services (EOFS). Version to stop completely services (EOFS), no longer provide about the version of the patch repair, version repair service. That is, from EOFS point on, we will continue to analysis, diagnosis and solve the problems in the processing of the service, but not for this version out any defect repair patch or defect repair version, relevant defects from a pay upgrade version or product solution.
Out of service:
Service product model
Use NE40 & NE80 products V100R001 / V300R001 / V300R002 version software all
Defect NE40 & NE80 products V100R001 / V300R001 / V300R002 version software all
Consulting NE40 & NE80 products V100R001 / V300R001 version software all
Maintenance NE40 & NE80 products V100R001 / V300R001 version software all
My company suggest your company use or upgrade to a new version software or new product model, thus we can continue to for your company to provide a high level of service. We advise you to alternative version software or upgrade product model: V300R005 series version software, NE40E & NE80E products.
Huawei company hope to give your investment to bring the maximum gain, also hope can continue to serve your product package and service needs. Have any questions please feel free to contact our sales representative contact.
Huawei technologies co., LTD